Service Fees

This table outlines our fees. Ontario HST is collected on all amounts (HST Account # – 776692295RT0001)

All fees are in Canadian Dollars ($CAD).

We pay taxes and fees charged by the airline/loyalty program directly to improve security and expedite the booking process. This means you don’t need to provide us with your credit card details. You are responsible to reimburse us the same day a booking is made. If you reimburse us by credit card, we pass-on our merchant fee of 2.9%. If you reimburse us by Interac e-Transfer, there is no fee. You may use your own credit card if you wish.

ServiceFee
International Award Booking - First Passenger$125
International Award Booking - Additional Passenger After First (per passenger)$85
Round-the-World per passenger*$200
Canada/USA Domestic or Transborder per passenger$50
Change Fee per passenger (waived for infant)**$75
Rush Fees$25-50
Infant Passenger$25
Telephone Booking Fee***$40
Special Service (otherwise not listed)Contact Us for Rate

* A Round-the-World booking is defined as any request in which the customer spends more than 24-hours in three or more locations, OR spends more than 24-hours in two locations in addition to an open-jaw, in any one request.

** Canada/USA Domestic or Transborder (Canada <-> USA) change fees are charged at $25 per passenger.

*** Some awards can be booked over the computer, while others need to be booked by telephone. Due to the significant time involved, we charge $40 if we need to call an airline/frequent flyer program to complete a booking.

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